Payment Policy

At Eric Digital, we are committed to providing our customers with a secure, simple, and convenient payment experience. Below you will find everything you need to know about the payment methods we accept, how your transactions are protected, and what to do if you encounter any payment-related issues.

1. Accepted Payment Methods

We currently accept the following payment methods for all orders placed on our website:

• Visa
• Mastercard
• American Express
• Discover
• JCB
• Diners Club

All card payments are processed securely at checkout. We are continuously working to expand our payment options to make shopping with us as easy as possible. Additional payment methods may be added in the future, so check back for updates.

2. Payment Requirements

All payments must be made in full at the time of purchase. We do not currently offer installment plans, buy-now-pay-later options, or deferred billing. Your order will not be confirmed or begin processing until full payment has been received and verified.

3. Payment Security

Your security is our top priority. All transactions made on our website are processed through trusted, industry-standard third-party payment processors that use SSL (Secure Socket Layer) encryption technology to protect your financial information during transmission.

Eric Digital does not store, collect, or have direct access to your complete payment information, including full card numbers, CVV codes, or expiration dates. All sensitive payment data is handled exclusively by our payment processor in accordance with PCI-DSS standards and their own security and privacy policies.

We strongly recommend that customers:

• Use a secure and private internet connection when placing orders
• Never share their full card number, CVV, or PIN with anyone
• Keep their card issuer’s contact details on hand in case of suspicious activity
• Enable transaction alerts with their card issuer for added security

4. Order Verification

For security purposes, some orders may require additional verification before we begin processing. This is done to protect both our customers and our business from fraudulent activity.

If your order requires verification, a member of our support team will contact you directly using the email address or phone number provided at checkout. You may be asked to confirm certain details related to your order or payment. We appreciate your cooperation and understanding, as this process helps ensure your transaction is safe and legitimate.

Orders that cannot be verified may be canceled and refunded at our discretion.

5. Currency

All prices displayed on our website are listed in USD (United States Dollars). If you are purchasing from outside the United States, please note that your card issuer or bank may apply currency conversion fees or exchange rate adjustments. Eric Digital is not responsible for any additional fees charged by your bank or card issuer as a result of currency conversion.

6. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email at the address provided during checkout. This email will include your order number, a summary of the items purchased, and your billing and shipping information.

If you do not receive an order confirmation email within a few hours of placing your order, please check your spam or junk folder. If it is not there, contact our support team and we will look into it for you.

7. Failed or Declined Payments

If your payment is declined or unsuccessful, we recommend the following steps:

• Double-check that your card has sufficient funds or credit available
• Confirm that your card has not expired and is in good standing
• Verify that your billing information (name, address, ZIP code) matches what is on file with your card issuer
• Make sure the card number, expiration date, and CVV were entered correctly
• Contact your bank or card issuer directly, as they may have flagged the transaction for security reasons

If you continue to experience payment issues after trying the above steps, please contact our support team at support@ericdigital.website and we will do our best to assist you.

8. Billing Information

Please ensure that the billing information you enter at checkout is accurate and up to date. Incorrect billing details can result in payment failures or delays in order processing. Eric Digital is not responsible for order delays caused by inaccurate billing information provided by the customer.

9. Fraudulent Transactions

Eric Digital takes fraudulent activity very seriously. Any suspected fraudulent transactions will be investigated and may be reported to the relevant authorities. Orders identified as potentially fraudulent may be canceled without prior notice. If you believe an unauthorized transaction has been made using your card, please contact your card issuer immediately.

10. Refunds to Original Payment Method

In the event that a refund is approved in accordance with our Return & Refund Policy, the refunded amount will be returned to the original card used at the time of purchase. Refund processing times may vary depending on your card issuer, but are typically completed within 10 business days of refund approval.

Please note that original shipping fees are non-refundable unless the return is due to a damaged, defective, or incorrect item.

11. Contact Information

Business Name: Eric Digital

Business Email: support@ericdigital.website

Phone: +1 616 255 7008

Business Hours: 9:00 AM – 6:00 PM EST (Monday – Friday)

Business Address: 117 Union St, Adrian, MI 49221, USA